01
Stood up a Well-Being Taskforce
A standing cross-departmental body chartered to coordinate the work — not a side project, not a one-off committee.
Behind the Numbers
A 5-year playbook that worked
The numbers above are the result. This is how the work happened.
The 2022 pivot — four moves that set the trajectory
02
Created a 0.5 FTE Medical Director of Well-Being
Named accountability inside the medical staff, with explicit time and a seat at the table.
03
Engaged the AMA Joy in Medicine framework
External standards became the program's accountability backbone, against a national peer set.
04
Began annual Organizational Biopsy® cycles
Year-over-year measurement against national benchmarks — every year since 2021.
Two specific wins worth telling
The AI / virtual scribe rollout
Approximately 30 physicians enrolled in March–April 2025. EHR work outside of work hours fell from 30.6% (2021) to 9.8% (2025) — a 21-point drop in pajama-time, and one of the most concrete sustainability moves the program has produced.
Belonging emerged as a measurable strength
Sense of belonging rose from 51.0% (2023, when first measured) to 90.2% (2025) — over 30 points above the national benchmark. Every cultural metric at RRH now beats the national average.
This is phenomenal. I don’t think I’ve ever seen a job satisfaction at this level — 97.2%. You’re 20.7% ahead of the national comparison.
Kevin Hopkins, MD AMA Senior Physician Advisor (Practice Transformation) · February 2026
RRH has earned AMA Joy in Medicine recognition in two consecutive cycles (2023, 2025). The Director of Recruitment confirms candidates increasingly cite Joy-in-Medicine status during interviews — an active recruitment differentiator.